O'Level  &

It has changed the shopping behaviour of consumers

Product, Price, Place and Promotion

Market research aims to identify preferences and behaviours of customers and competitor's strategy

Market segmentation happens when your target market is segregated according to groups that represents market segments that have certain...

Identify, satisfy and anticipate consumer needs and wants

Communication barriers occur when there are obstacles preventing clear and effective communication

Can be either through verbal, written or visual

Passing of information between one party to another

Each country has different legal controls that are developed to suit each country's need In general, these legal controls involves; The...

Redundancy involves terminating employment as they are no longer needed by the organization usually due to cost-cutting activities due to...

There are three (3) types of training 1. Induction training 2. On-the-job training 3. Off-the-job training Induction Training Induction...

Internally and externally

They represent employees to negotiate with employers through collective bargaining

Autocratic, Democratic and Laissez-Faire

Job enlargement, job rotation, job enrichment, team working

Through financial or non-financial rewards

Motivation is an employees aspirations to do a good job at their work.

To combine and organise scarce productive resources to produce goods and services to fulfil the needs and wants of consumers

A business plan is a document that contains information on how to start and run a business

Poor entrepreneurial skills, lack of planning and research, failure to obtain financing, wrong location for the business