Question 1

How do I send my answers to my teacher?

Accepted Answer

You can send your answers to your teacher when you create an account. Please refer HERE onhow to email your answers.

Question 2

Are there any fees when I submit my answers to grade?

Accepted Answer

No, there will be no charges for online grading by IGBizStudies evaluators. However, free online grading is only for topic past year questions. You would need to schedule an online tutorial should you want clarify your grade or review your paper 2 questions. There may be charges for online tutorials, unless you have subscribed to a plan.

Question 3

Will there be fees charged when I create an account?

Accepted Answer

No, there are no charges to create or maintain an account here.

Question 4

How can I delete my account?

Accepted Answer

Your account will only be active within 6 months of your last login. Alternatively, you may email igbizstudies@gmail.com or report an issue to have your account deleted.

Question 5

How long will submission answers be available to access?

Accepted Answer

Your answers will be available to access as long as your account is active. To keep your account active, you will need to log in within 6 months of your last login. After which, any record of your answers may be deleted.

Question 6

Will I get a refund if my tutor do not come online?

Accepted Answer

Yes, you will be given full refund if the tutor does not come online after 10 minutes without any notification. Please ensure that your phone messaging (i.e Whatsapp) is on standby.
 
Please refer to Cancellations and Rescheduling FAQs on refund policies.
 
Refunds are only applicable for tutorial bookings and not subscriptions.

Question 7

How will I get my refund?

Accepted Answer

All refunds will be directed to the same account you paid from. I.e if you paid using a PayPal account, refunds will be directed to that paypal account.
 
Refunds are only applicable for tutorial bookings and not subscription

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Frequently Asked Questions

How do I send my answers to my teacher?

Are there any fees when I submit my answers to grade?

Will there be fees charged when I create an account?

How can I delete my account?

How long will submission answers be available to access?

Will I get a refund if my tutor do not come online?

How will I get my refund?

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