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What are communication barriers

Updated: Jun 18

Communication barriers occur when there are obstacles preventing clear and effective communication.

If measures are not taken to overcome the obstacle, it may result in a communication breakdown. A communication breakdown will lead to misunderstanding from ineffective communication or targeted information to the wrong parties. Among the examples of barriers to communication are;

  1. Language barriers

  2. Too much technical jargon used

  3. Poor connection (online) or restricted access

  4. Email restriction

  5. Excessive information

  6. Message lost in transit


  1. Methods of Communication

  2. Effective Communication

  3. Communication Breakdown


  1. Identify and explain two ways a firm could improve communication between managers and workers. (6 marks) Feb/Mar 2018/12

  2. Identify two possible barriers to communication for a firm. For each barrier, explain how a firm could reduce or remove it. (6 marks) May/June 2018/12

  3. Identify and explain two possible barriers to communication between a firm and its suppliers. (4 marks) Oct/Nov 2019/13

  4. Do you think using communication methods based on information technology (IT) is the best way for a large business to communicate with its suppliers? Justify your answer. (6 marks) May/June 2020/11

  5. Outline two reasons why effective communication between RGP’s employees and customers is important. (4 marks) May/June 2020/13

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