UNIT OUTLINE

People in Business

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2.1 Motivating workers

  • What are the Theories of Motivation and what do they suggest?

  • What are the methods of motivating employees?

  • How do you increase employees’ job satisfaction?

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2.2 Organization and management

  • What is the function of an organizational chart?

  • What must the organizational chart show?

  • How are businesses organized?

  • What are the functions of each role in the organizational chart?

  • What are the different types of organizational hierarchies/business structures? What are their advantages and disadvantages

  • What are the 5 management functions?

  • What is the difference between a good manager and leader?

  • How are decision and control different for different business organisations?

  • What is the function of Trade Unions?

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2.3 Recruitment, selection and training of workers

  • What are the stages of recruitment?

  • What are the advantages and disadvantages of internal and external recruitment?

  • Where can I advertise job vacancies?

  • What are the advantages and disadvantages of full-time employment and part-time employment?

  • What are the importance of training?

  • What are the methods of training?

  • Why is reducing the workforce necessary?

  • What are the reasons of misconduct and disciplinary action?

  • What are the legal controls over employment?

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2.4 Internal and external communication

  • Who does business communicate with?

  • What are the methods of communication?

  • What are communication barriers?

SCORING STRATEGY