4.1 Production of goods and services

• What is the importance of productivity and efficiency?

• How to measure productivity?

• How to improve efficiency in production?

• What is the importance of inventory management?

• What are lean production practices?

• What are the methods of production?

• How does technology influence production

4.2 Costs, scale of production and break-even analysis

• How to develop a breakeven analysis?

• Why do businesses increase the scale of production?

4.3 Achieving quality production

• What is the importance of quality?

• What is the difference between quality control, assurance and TQM? What are the advantages and disadvantages?

4.4 Location decisions

• What are the factors influencing location decisions?

• What to consider when choosing location?

• How does government influence location decisions?