UNIT OUTLINE
Operations Management

4.1 Production of goods and services
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What is the importance of productivity and efficiency?
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How to measure productivity?
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How to improve efficiency in production?
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What is the importance of inventory management?
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What are lean production practices?
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What are the methods of production?
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How does technology influence production

4.2 Costs, scale of production and break-even analysis
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How to develop a breakeven analysis?
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Why do businesses increase the scale of production?

4.3 Achieving quality production
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What is the importance of quality?
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What is the difference between quality control, assurance and TQM? What are the advantages and disadvantages?

4.4 Location decisions
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What are the factors influencing location decisions?
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What to consider when choosing location?
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How does government influence location decisions?
SCORING STRATEGY