UNIT 2 - PEOPLE IN BUSINESS
Updated: May 16, 2021
Syllabus Overview
The focus is the functional area of human resources and includes the importance and methods of motivating a workforce. How businesses are organised and managed and the methods of recruitment, selection and training of employees are also considered. Finally, the section covers the importance and methods of effective internal and external communication
Motivating employees
What is motivation and why is it important
How to increase job satisfaction
Organization and management
What are organizational structures
What is the role of management
What are the different leadership styles
What are trade unions and their roles
Recruitment, selection and training of employees
Why is training and why are they important
What are legal controls on employment
Internal and external communication
What are methods of communication
What are communication barriers
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REFERENCE
Syllabus Cambridge IGCSEâ„¢ Business Studies 0450 by CAIE