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Terry
0450-20-M-J-12-4d
Chan
TOPIC QUESTION - PAPER 1
Login Email
Chan
June 15, 2021 at 10:13:19 PM
May/June 2020
Version 2
3.0 Marketing
3.1 Marketing, Competition and Customers
YOUR ANSWER
Way 1: Provide better quality service
Explanation: This will encourage customers to continue using services at ALB’s 500 branches
Way 2: Introduce new product
Explanation: Customers have more options from different product and services offered as ALB is in a competitive market
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